FAQ

You can contact us by clicking here. We will get back to you within 24 business hours.

Our hours are Monday-Friday 9-5 pm PST.

You may reach us by phone (213) 432-3461 or by email support@stelabody.com

We respond to all emails within 24 business hours.

We are happy to offer FREE Shipping to our valued customers.

All orders include free shipping and are shipped within 24 business hours of being placed. Orders within the USA usually arrive within 2-5 days.

You can track your order here: TRACK MY ORDER using the tracking number sent to you via email.

This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 1-2 days after your order is placed. Please reach out if you haven’t received your tracking number 3 days after placing your order by contacting support.

No problem! We are here for you! Simply contact us at support@stelabody.com with your full name and mailing address, this is for privacy purposes, and we will resend your confirmation number.

If you need to make changes to your order you will need to contact us within 12 hours of placing the order.

We Can Change:

- Your delivery details

- Your name

- Your email

- Your phone number

You must contact us within 12 hours, and we will be happy to cancel your order.

We are unable to cancel your order once it has already been processed and/or shipped.

Please see our refund and Return Policy by clicking on this link here.

If there's a problem with your order, please let us know right away, and we will do everything to make it right.

Please send us an email and describe the issue and send any available photos to support@stelabody.com

If we still haven't managed to answer your question please feel free to contact us at support@stelabody.com and we'll get back to you within 24hrs!